Designing search: managing the information journey

In our last post, we looked at the role of metaphors and models in search, and explored one particular metaphor that was valuable for both its simplicity and utility: the chess metaphor. This simple notion helps us frame and structure the search experience in a way that allows us to better understand the stages involved,… Continue reading Designing search: managing the information journey

Designing search: models and metaphors

It’s often said that search is a conversation: a dialog between two participants that can be every bit as rich as human conversation. On one side is the user, with an information need articulated in the form of a query, and on the other side is the system, with its response in the form of… Continue reading Designing search: models and metaphors

Searching for talent: The information retrieval challenges of recruitment professionals (part 1)

A few months ago I published a post describing our InnovateUK research project investigating professional search strategies in the workplace. I’m pleased to say that the project has now completed, and we are currently analyzing the results. As you may recall, we surveyed a number of professions, and the one we examined first is (cue… Continue reading Searching for talent: The information retrieval challenges of recruitment professionals (part 1)